Information flow and product E-content

Register Now
Operational objectives
  • Master the constraints of retailers, learn to detect anomalies
  • Implement techniques to make products visible on E-retailers’ web sites (Product image, VOD, Hero images, MRHI)
  • Know the product information needed to organise the product information flow
Practical information
  • Duration, 1, day – 7 hours
  • From 9:30 to 12:30 and from 13:30 to 17:00
  • Face-to-face or distance learning
  • In the premises of the Institut du Commerce based in Paris, XVII or via Zoom/Teams
  • Open enrolment or Custom training programme
  • In groups of 5 to 12 participants
  • Available in French, English, Italian
  • Part of the “Develop your E-category manager skills” ACTINCO certification course
  • Module available outside the certification course
  • Allows you to obtain the E-Merchandising badge
For whom?

Junior or Senior Category Managers, Key Account Managers, Junior E-commerce Managers, Junior Digital Managers, Category Managers, Sales Assistants, Marketing Managers, Store Managers or Foodtech Business Developers Who Wish To Develop Their E-commerce Skills, Marketing And Communication Managers or Sales Managers In Smes, Service Providers.

  • Have some experience in the retail industry, a pure player or a consumer product company.
  • Preliminary interview
  • Positioning Quiz (for ACTINCO certification applicants)
Targeted competencies
  • Identify retailes’ product information needs.
  • Transfer the right information to retailers, while respecting their standards and constraints.
  • Identify the useful contacts to enable the implementation of a product information flow.

Course content


The challenge of missing product information

  • Shopper mission on different E-retailers websites (case study)
  • Anomaly discussion and identification. The need for additional information
  • Tool sheet 1 to complete: useful product information for shoppers
  • Summary: SEO action

Implementing the basics with excellence

  • MRHI image
  • Bullet points & product information
  • SEO optimisation
  • Flow and E-catalogue organisation



To go further

  • What is an enriched content?
  • When and how to implement enriched content
  • Which agencies can help you and how to select them?

What is your internal organisation?

  • Bread & earnings
Teaching approach
  • Operational training focused on the acquisition of tools and methods directly used in cases brought by participants or the speaker
  • This alternation of theory and practice facilitates the acquisition of skills in the participant’s professional context
  • The acquired skills are used in the form of tool sheets with recommendations for an operational transfer, that can be directly used in the company
  • Exchanges with other professionals allow participants to discuss the situations they have encountered and compare the views of peers
The advantages of this training
  • Training based on the E-Category management toolbox of the Institut du Commerce and validated by the members of the E-Commerce Working Group
  • Facilitated by experts in the e-retail sector
  • Training in part-time remote and face-to-face to facilitate the organization
  • 12 participants maximum
  • Can be conducted in French, English or Italian – in inter- or intra-company format
Monitoring and evaluation method

Follow-up and validation method:

  • Attendance sheet per half day training
  • Certificate of attendance
  • Badge delivery

Evaluation method:

  • Evaluation throughout the training
  • Quiz and self-evaluation at the end of the training
  • Questionnaire of satisfaction at the end of the training
Plan your training


Do you have a disability or a specific need ? Our services can help you. Your contact:


  • Depending on client requirements
  • Wheelchair access

Fee (excluding certification)

  • 950 € excl. VAT
  • 850 € excl. VAT for members of the Institut du Commerce


Your speaker for this module

This training is led by Françoise Acca and AnaÏde Casi. Its content has been co-designed with experts in E-commerce.

  • Director of ACTINCO, certified training organisation, creator of the E-commerce® Masterminds
  • Consultant at the Institut du Commerce (ECR France) since 2011, she leads the « E-commerce », « Convenience store », « E-retail media » and « Data model » work groups.
  • Lecturer of Retail Management at Edhec.
  • More than 15 years of experience in Retail Marketing at Carrefour and 10 years in E-commerce.
  • Contributor to the publications “Category Management Yesterday, Today, Tomorrow 2020” and “Boîte à outils études et Diagnostic Catégoriel 2013”.

AnaÏde Casi

Former E-commerce manager of Mars PetFood participated in the development of this module.

Contributing members of the Institut du Commerce E-commerce work group includes: Pepsico, Intermarché, Leclerc, Heineken, Danone, Ferrero, Dataimpact, datagram and Publicis.

Success Rate
  • Success rate: 100%
  • Score given for acquired competency: 4,5/5
  • Satisfaction score: 4,5/5
Contact us

Interested in our training programmes?

Let us know which training you are looking for. We will respond as soon as possible, usually within a few business days.
Contact us