Operational objectives
- Know how to identify the relevant product items according to shopper needs (impulsive buying and pantry needs)
- Understand how to ensure product local availability to guarantee local online orders
Practical information
- 2 half-days of training (7 hours)
- 9:30 to 12:30 & 13:30 to 17:00
- Face-to-face or distance learning
- In the premises of the Institut du Commerce in Paris XVII or via Zoom/Teams
- Open enrolment programme or Custom training programme
- In groups of 5 to 12 participants
- Available in French, English, Italian
Certificate
- Part of the “Develop your E-category manager skills» ACTINCO certification course
- Module available outside the certification course
- Allows you to obtain the Assortment badge
For whom?
Junior Or Senior Category Managers, Key Account Managers, Junior E-commerce Managers, Junior Digital Managers, Category Supply Managers, Sales Force, Marketing Managers, Store Managers or Foodtech business developers, who wish to develop their e-commerce skills
Prerequisite
- Have some experience in the retail industry, a pure player or a consumer product company.
- Preliminary interview
- Positioning Quiz (for ACTINCO certification applicants)
Targeted competencies
- Develop an E-commerce assortment recommendation
- Manage the distribution and availability of the product
Course content
Morning
The challenges
Assortment and E-commerce models
Understanding and analysing the offer
Build your assortment
- Build a recommendation in 3 steps
- Know your field of action per brand
- Establish a diagnosis
Afternoon
Customising your assortment locally
- Types of out-of-stocks
- Ways to reduce online out of stocks
- What actions can the sales force take ?
- Which objectives ?
- Action plan
Creation of an personal action plan
Teaching approach
- Operational training focused on the acquisition of tools and methods directly used in cases brought by participants or the speaker
- This alternation of theory and practice facilitates the acquisition of skills in the participant’s professional context
- The acquired skills are used in the form of tool sheets with recommendations for an operational transfer, that can be directly used in the company
- Exchanges with other professionals allow participants to discuss the situations they have encountered and compare the views of peers
The advantages of this training
- Training based on the E-Category management toolbox of the Institut du Commerce and validated by the members of the E-Commerce Working Group
- Facilitated by experts in the e-retail sector
- Remote and/or face to face training
- Maximum 12 participants
- Can be conducted in French, English or Italian – open enrolment or custom programme
Monitoring and evaluation method
Follow-up and validation method:
- Attendance sheet per half day training
- Certificate of attendance
- Badge delivery
Evaluation method:
- Evaluation throughout the training
- Quiz and self-evaluation at the end of the training
- Questionnaire of satisfaction at the end of the training
Plan your training
Accessibility
Do you have a disability or a specific need ? Our services can help you. Your contact: Francoise.acca@actin-co.com
Location
- Depending on client requirements
- Wheelchair access
Fee (excluding certification)
- 950 € excl. VAT
- 850 € excl. VAT for members of the Institut du Commerce
Registration
- https://bit.ly/IDC-Formation
- For Custom programmes : 3 months are required to start the programme once the request is confirmed
- francoise.acca@institutducommerce.org
- +33 6 27 79 71 66
Your speaker for this module
This training is led by Françoise Acca and Thierry Coquet. Its content has been co-designed with experts in E-commerce.
- Director of ACTINCO, certified training organisation, creator of the E-commerce® Masterminds
- Consultant at the Institut du Commerce (ECR France) since 2011, she leads the « E-commerce », « Convenience store », « E-retail media » and « Data model » work groups.
- Lecturer of Retail Management at Edhec.
- More than 15 years of experience in Retail Marketing at Carrefour and 10 years in E-commerce.
- Contributor to the publications “Category Management Yesterday, Today, Tomorrow 2020” and “Boîte à outils études et Diagnostic Catégoriel 2013”.
Thierry Coquet
Former E-commerce Director of Nestlé, participated in the development of this module along with members of the E-commerce work group of the Institut du Commerce.
Contributing members of the Institut du Commerce E-commerce work group includes: Pepsico, Intermarché, Leclerc, Heineken, Danone, Ferrero, Dataimpact, datagram and Publicis.
Success Rate
- Success rate: 100%
- Score given for acquired competency: 4,5/5
- Satisfaction score: 4,5/5