By registering for any of the ACTINCO courses, please be aware you are agreeing to the following Terms & Conditions:

• You acknowledge that your work will only get viewed by ACTINCO if you submit your assignment(s) as directed when any given class is live. You also acknowledge that although ACTINCO will view every piece of work submitted and provide general feedback to class during any live courses, and that only a handful of pieces may be chosen each week for specific critique (which will be shared with the class), and there is no guarantee that you will receive personal critique from ACTINCO during the course. Furthermore, you acknowledge that there is no feedback from ACTINCO offered in any course which is not live.
• If you submit any work in class and it is selected for review, you give permission for that critique to be shared with the rest of the class in any format.
• You give permission to ACTINCO to use any reviews or feedback you submit via email, survey, in the classroom comments, or via our private communities in any current or future class-related marketing or promotional strategies, online or offline.
• You agree to the class Ground Rules which are as follows:  Stay open, Be positive, No negative critique of others, team approach,  No excuses are necessary. If you miss a deadline for submitting your assignment that is fine, but the entire class does not need to know the reasons for that.
• You acknowledge that ACTINCO is  the owner and licensee of all intellectual property rights in the site and the digital products you purchase, including any databases that hold relevant information about the site and its products. They are protected by copyright or trademark registration and you may only use any of the digital products in line with these terms.
• You acknowledge that all of the digital products that are available for sale on our site are owned or controlled by our licensors, or us. Upon payment of the price for any of these digital products, we grant you a non-exclusive, non-transferable license to use the digital products for your own personal, non-commercial use.
• You agree that you shall not redistribute, transmit, assign, sell, commercially exploit, broadcast, modify, adapt, edit, sub-license, rent, share, lend, or transfer any digital products that you purchase through this site, or any of the contents delivered within our private communities.
• You acknowledge that ACTINCO reserves the right to delete any inappropriate comments in the classroom or any of the class-related community spaces, in order to provide and maintain a supportive classroom environment.
• You confirm that you are purchasing a single license for this course for your individual use only.
• You acknowledge that ACTINCO reserves the right to replace any advertised trainer or co-teacher with another suitable lead teacher or co-teacher chosen at ACTINCO  sole discretion without notice. This includes replacing ACTINCO trainer for any particular course should she be unavailable due to unforseen circumstances, such as illness.
• You acknowledge that all sales are final and no refunds will be given before, during or after class.
• You acknowledge that, if paying in installments, no part-payments will be refunded should you cancel your place before class begins.
• We have students from all over the world and all payments are made via stripe and PayPal. All courses are priced in EUR € as we are headquartered in France. Any approximate $ equivalents given are for reference only. When paying by PayPal, you will be charged in your local currency at the prevailing PayPal exchange rate.
• You acknowledge that we reserve the right to update and amend these Terms and Conditions at any time without notice.

Privacy policy

We commit to adherence to the General Data Protection Regulation (GDPR) 2018. See here for our full Privacy Policy.

What information do we collect?

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you will be asked for personally identifiable details. You may, however, visit our site anonymously. When visiting our site anonymously, we may store information regarding the behavior of your session on our website, such as what pages were visited, what links you clicked on, how long you spent before going to another page.

Any of the information we collect from you may be used in one of the following ways by Do What You Love Ltd, ACTINCO Studio or ACTINCO:

• To personalize (your information helps us better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your individual needs)
• To process transactions
• To send periodic emails
• To administer a contest, promotion, survey or other site feature
• The email address you provide for order processing may be used to send information and updates pertaining to your purchase/ registration. In addition to this the email address you provide when signing up for our Newsletter will be used to send you our Newsletter.

Note: If at any time you would like to unsubscribe from receiving future Newsletters, we include unsubscribe instructions at the bottom of each Newsletter.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information.

How do we use cookies?

We store cookies on your computer to identify that you have been to our site before, and to personalize certain content based on previous behavior. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings page. If you would not like to be tracked during your visit you can install a Do Not Track Plugin for Google Chrome or enable the Do Not Track feature in Firefox.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Your consent

By using our site, signing up for newsletters or conducting business with us, you consent to our Privacy Policy.

Changes to our Privacy Policy

If we decide to make changes to our privacy policy we will post the changes on the Privacy Policy page here. The Privacy Policy was last modified on 5 May 2020.

Contact us

If you have any questions regarding these Terms and Conditions you may contact us at the following email address: contact@actin-co.com

ACTINCO understands and respects the importance of your privacy. This Privacy Policy outlines how we use the personal data we collect from you, or that you provide to us. Please read the following information carefully. For the purpose of the General Data Protection Regulation (GDPR) 2018, we, ACTINCO are the Data Controller and Processor for https://actin-co.com (The Site).

The GDPR 2018 will introduce the following principles to FR/ EU law:

• Lawful, fair and transparent processing of data
• The purpose for which personal data is collected must be specified, explicit and legitimate, and the data must be processed in a manner that remains compatible with the initial purpose for which it is collected
• Data is not excessive and remains adequate and relevant data to the purpose
• Accuracy of data is maintained
• Data is stored for no longer than necessary
• Appropriate measures are taken to ensure data is processed in a secure manner

By registering for our Newsletter, downloading a resource, purchasing a product or submitting your personal data via this web site, you agree to the transfer, storing or processing of it as set out below. We require these details in order to keep you updated and to fulfill our contract with you. Please do not use this website if you do not agree with any of the following.

What information do we collect?

If just browsing The Site, our servers and cookies collect the following generic information about you;

• The Operating System you use e.g. Windows
• The Browser you use e.g. Safari or Google Chrome
• The device you are using to view this website e.g. Desktop or Mobile
• Your IP Address
• Your behavior on our Site e.g. Page Views, Link Clicks etc.

Only when voluntarily completing a form on The Site, do we then have access to the following information:

• E-mail Address
• First & Last Name
• Country of Residence
• Full address (if we are required to send any physical products)

Please Note – At no point do we process and/ or store any bank or credit card information.

How we collect your information?

DIGITAL

• Cookies (Please refer to the Overview Table in the Cookies section below)
• Check-out Process
• Newsletter Sign Up Form
• User information collected at checkout

OFFLINE (at any events)

• Satisfaction Surveys

Cookies

We store cookies on your computer to identify that you have been to our site before, and to personalize certain content based on previous behavior. We do use third party cookies to track data. A summary of the cookies used on this Site and what they are

How we use your information

• To enable us to ensure your online account has been created and updated successfully so that you safely and securely access the content you have purchased or registered for
• To communicate with you regarding your purchase and/or subscription
• To personalize and target future correspondence regarding new and related products, courses and sale windows
• To respond to specific enquiries and queries
• For resolving complaints and dealing with disputes
• To notify you about changes to our service
• To ensure that content from our Site is presented in the most effective manner for you and for your computer;
• For preventing and detecting fraudulent or criminal activity
• If you have given us your consent to receive marketing communications by email, are a customer of ours or you have previously asked us for information about our products or courses, we may send you marketing messages by email. However, in every marketing email message we send you, we will give you the opportunity to unsubscribe from our mailings altogether.
• For internal research/analysis and customer profiling

Please note the usage as outlined above applies to all information we hold about you, however we obtain it during your journey with us.

Disclosure of your information

• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when we believe release is appropriate to comply with law, enforce our site policies, or protect our or others’ rights, property or safety.
• You have the right at any time to ask us not to process your personal data for marketing purposes. You can also unsubscribe from our marketing Newsletter at any point by clicking on the ‘Unsubscribe’ link at the bottom of any marketing Newsletter you have received from us.
• From a Data Retention perspective, we are legally bound from a financial viewpoint to keep your personal data on our systems for seven years after you have made a purchase with ACTINCO

Accessing your information

• The GDPR 2018 gives you the right to check that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with the act. Any subject access request must be made in writing to contact@actin-co.com
• If you would like amendments made to your data e.g. change of name or contact details, please contact us at any time via contact@actin-co.com

Online course delivery policy

All our online courses are delivered online in password-protected classrooms. You create an account at the time of purchasing a course. To access the classroom click on ‘My Account‘ found at the top of the ACTINCO website. You will receive emails throughout the courses duration to enhance your experience and highlight specific important content. If you require any assistance, please email contact@actin-co.com and the team will be happy to help.

Data security

The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to this web site, therefore any transmission is at your own risk.

Once we have received your information, we will take all reasonable steps to keep your personal data secure (both technologically and physically) and to try to prevent any un authorised access to it.  All information you provide to us is stored on our secure servers. All payment transactions will be encrypted using SSL technology and processed through Stripe and PayPal. We do NOT store any financial information.

Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site, you are responsible for keeping that password confidential. We ask you not to share a password with anyone. If at any point you suspect or become aware of a breach of security, or receive suspicious communications from someone claiming to be from ACTINCO please let us know immediately via contact@actin-co.com

Amendments

The Privacy Policy was last modified on 5 May 2020. We reserve the right to update or amend this Privacy Policy from time to time without notice to you.

Contact us

If you have any questions regarding these Terms and Conditions you may contact us at the following email address: contact@actin-co.com